User agreement between the user (User, you) and Micro Travel & Tours (we) Please read these terms and conditions of use (Terms and Conditions) before using Micro Travel website (Site) and making any booking. You sanction the Terms and Conditions when you visit the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not draw on the Site in any way or make a booking. Each and every one alliance regarding customer service or your booking should be sent to Micro Travel firstname.lastname@example.org.
A ‘booking’ means any order for products or services you make on our Site which is received by us and we offer you. Receipt will be made by Micro Travel (and a contract concluded) when we have received complete payment from you and sent a verification email (from either Micro Travel or the relevant Travel Agent). All travel products and services featured on the Site are subject to accessibility. Micro Travel offers lots of diverse products and the explicit terms and conditions relating to your booking depend on whether you book a Flight or other particular Package, hotels, holiday’s lodges, a combination of products. Micro Travel is acting as negotiator for the third party suppliers such as airlines, hotels, insurance and car rental companies, package holiday suppliers and others (Travel Supplier). When you make a booking via the Site, and your chosen travel product or service is accessible, the contract will be between the Travel Supplier and you. Micro Travel is not a party to the contractual relationship; (c) ‘Other Products’ are those separate products – e.g. flights and hotels purchased and paid for at dissimilar times, and holidays packaged by another supplier. When you make a booking via the Site, and your preferred travel product or service is accessible, the contract will be between the Travel Supplier and you. Micro Travel is not a party to the contractual relationship.
You agree to be bound by the following obligations, including without limitation:
Please get in touch with our customer services team, if you have any other enquiries or complaints relating to your booking earlier to departure. If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you formally log your complaint with the related Travel Supplier prior to your return. If you have any other enquiries or complaints relating to your booking during your stay, please contact our customer services team on your return and no later than 30 days after it giving your booking reference and all other relevant information. If we or any of our Travel Supplier’s requires additional information you must supply that promptly in writing. This simple process must be followed as we and our Travel Supplier’s need to be able to scrutinize the problem and, where possible, rectify it quickly
Micro Travel does not accept legal responsibility where the failure to provide part or all of your booking, death or personal injury is not caused by any fault of us, our agents or Travel Suppliers. In respect of international travel by air, sea and rail, our liability will be limited in the manner provided by the relevant international conventions. Where Micro Travel is legally responsible for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made (save for the case of death or personal injury in respect of which there is no limit). Micro Travel will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of your use of this Site or any of the travel products or services booked or purchased on the Site.
Micro Travel reserves the right to deny access to the Site at any time without notice for server update and maintinance.